Centre News

Self Service Kiosk

Self-Service Kiosk

The self-service kiosk will be released in stages and enables you to skip the queue and tag in. You’ll receive an automatically generated entry docket for group fitness and crèche.

The self-service kiosk is available for all customers who hold a valid membership or pass and are attending or using the gym, group fitness, or crèche. Customers attending a group fitness class must present a valid entry docket to enter the class and to minimise class disruptions late admissions will not be permitted. Entry dockets are also required for each child attending the crèche.

The self-service kiosk is not available for swim entries, however it is the centre’s intention to release more functionalities such as membership renewals in the near future.

How to use…


Group Fitness Entry

Scan your membership tag. Don’t have your tag? Just press the keyboard icon and type your exact membership number and press enter.
Select the fitness class or classes you are attending (early tag in threshold is 2 hours) and press continuePress tag in and take your GROUP FITNESS ENTRY receipt and present it to your group fitness instructor

Gym  Entry

Scan your membership tag as above
Select the applicable Gym Entry option and click Continue
Click Tag In

Crèche Entry

Scan your membership tag as above
Select the Crèche (Visit Pass) and press continue
Please use the + or – buttons to change the number of entry receipts you require
Press tag in and take your CRECHE ENTRY receipt and present it to the crèche staff

Crèche & Group Fitness Entries

Scan your membership tag as above
Select the fitness class you are attending (early tag in threshold is 2 hours) and the Crèche (Visit Pass) and press continue
Please use the + or – buttons to change the number of entry receipts you require
Take your GROUP FITNESS ENTRY and CRECHE ENTRY receipts and present each receipt separately to crèche staff and to your group fitness instructor.

Having trouble?

You might just need to have a token added to your membership or pass. Please see one of our friendly staff members at the front counter for assistance.

Construction of Lower Western Oval - Begins

Local sporting groups will benefit from the additional of a new playing field in the Gloucester Park precinct, with the $1.1m construction project beginning this week.
The project will see the grass paddock at Lower Western Oval, which was previously used as a dog exercise area and overflow parking area, transformed into a grass turf pitch suitable for a range of sporting activities including soccer, hockey and rugby.
Shire Recreation Operation Manager Dylan Brown said the project included ground works, fencing, and lighting to ensure maximum usability throughout the year.
“There has been significant pressure on our sporting ovals for some time now so this additional playing pitch is a huge coup for the community,” he said.
“We are very fortunate to have the space to expand sporting facilities close to the Margaret River town site, and keep sporting locations within walking distance of schools and other key services.”
Residents who previously used the site as a dog exercise area are reminded they will now need to use one of the other 15 dog exercise areas in the Shire, with the closest alternative location being approximately 1.3km away at Georgette Drive Reserve in Margaret River.
Director Sustainable Development Dale Putland said a full review of dog exercise was conducted concurrently to oval construction planning, to enable dog owners to have their say about future exercise areas.
“We received a good level of community feedback on the matter and will be delivering a report to the Council on Wednesday 12 September with some recommendations,” he said.
“We are confident we will be able to manage the needs of both sporting group members and dog owners.”
The sporting oval construction is due for completion by the end of January 2019.  

LWO Construction Progress Pic - January 2019


Changes to Outside School Hours Care Payments

Notice to Families of Change in Payments Provider
In the next few weeks we are changing the company that processes payments for us.
You completed a Direct Debit Authority with our current provider Ezidebit Pty Ltd ACN 096 902 813 (User ID 165969, 303909, 301203, 234040, 234072, 428198) and this has been reassigned to the new company, Debitsuccess Pty Ltd ABN 095 551 581 (User ID 184534), a leading provider of payments services in Australia.  The only change you will notice is that you will see “Debitsuccess” as the company processing your payment on your bank statement or credit card statement in the future.
Debitsuccess will continue to use the payment information you have already provided.  To view the Debitsuccess Privacy policy, please visit www.debitsuccess.com.au/privacy-policy.  You can also contact Debitsuccess at qkclients@debitsuccess.com or on 1800 956 959.
If you use BPay to pay our fees, we need to draw your attention to a change in BPay numbers as part of our transition to a new Payments Provider.
We always provide you correct BPay numbers on your statements.  When we transition this number will change.
If you have saved a BPay Biller Code as part of your Internet banking, you will need to make a change in the code used – when you see the new code on your statement.
If you look at the BPAY details on our statements you have received in the past you will see Biller Code 444075.   After transition to Debitsuccess you will see a new code.
"Ref" (the BPAY CRN) should be the same.
What you need to do: If you have saved the previous Biller Code and BPAY CRN as a "frequent biller" in your Internet banking then you should delete them and use the new details from your statement after you note a change on your statement (Biller Code, BPAY CRN).

Augusta Hydrotherapy Pool OPEN

The Hydrotherapy Pool is now fully renovated and ready for buisness . Please contact Fitness  staff for bookings and further details


Royal Life Saving is targeting high-risk areas for toddler drowning deaths such as public pools. With lack of direct supervision by a parent or carer believed to be a contributing factor in 70% of all drowning deaths at public pools,the Keep Watch @ Public Pools program aims to eliminate all drowning deaths and reduce the number of near drowning incidents at these facilities. 

The program targets parents and carers of children to help them understand their responsibilities and the dangers of leaving their children unattended at the pool.

Keep Watch @ Public Pool Policy

  1. under 5  Children (under 10 years) are not allowed entry unless under active supervision of a person 16 years or older.Parents and guardians should actively supervise their children at all times and be dressed ready to enter a pool. For 0–5 year olds and non-swimmers, a parent or guardian MUST  be in the water at all times and within arms' reach of the child. It is best if you are engaging with your child i.e. playing with them, talking to them.
  2. 6-10Constant active supervision is required for children aged 6–10 years old. Parents and carers must be prepared to enter the water with this age group.
  3. For 11–14 year olds it is recommended that parents regularly check on their child by physically going to where they are in or around the water.

The Keep Watch @ Public Pools policy and the ages within it represent minimum standards only. Royal Life Saving encourages pools to adopt a higher standard wherever possible.

The recommendation for parents to physically check up on 11–14 year olds is intended to educate parents that this group is still at risk despite having a high degree of independence and parental supervision is an effective means of increasing their safety. Facilities should assist in the education of parents by drawing parents’ attention to the 11–14 recommendation.

What is active supervision @ Public Pools?

  • Active supervision at public pools consists of four key elements:
  • Be Prepared: Ensure you have everything you need before getting into the water, such as towels and dry clothes.
  • Be Close: Always be within arms' reach of your child.
  • All of Your Attention: Focus all of your attention on your child and get into the pool and talk and play with them.
  • All of the Time: You should never leave your child alone in the water, nor should they be left in the care of an older child or with the assumption that your responsibility diminishes due to the presence of lifeguards.